fd77 Privacy Policy
Your Data, Your Rights

This Privacy Policy ("Policy") sets out the practices of fd77 ("fd77", "we", "us", "our") in relation to the collection, use, storage, disclosure, and protection of personal data provided by or collected from users ("you", "your", "Player") of the fd77 online gaming platform accessible at fd77.games.

fd77 takes its obligations regarding the privacy and security of your personal data extremely seriously. This Policy is designed to give you a clear, transparent, and complete understanding of how fd77 handles your information — written in plain language without unnecessary legal complexity, so that every player, whether based in Karachi, Lahore, Islamabad, Faisalabad, or anywhere else across Pakistan, can understand their rights and our responsibilities.

This Privacy Policy should be read together with the fd77 Terms & Conditions, which are incorporated herein by reference. In the event of any conflict between this Policy and the Terms & Conditions, the Terms & Conditions shall prevail to the extent of the inconsistency.

For the purposes of applicable data protection legislation, fd77 acts as the data controller in respect of personal data collected through the fd77 platform. As data controller, fd77 is responsible for determining the purposes and means by which your personal data is processed.

fd77 operates under an international gaming licence and is committed to processing personal data in compliance with applicable data protection laws and the privacy standards expected by our player community across Pakistan.

All enquiries regarding fd77's data processing activities, including requests to exercise your data subject rights, should be directed to the fd77 support team using the contact details provided in Section 15 of this Policy.

fd77 collects personal data through a variety of means, including information you provide directly during registration and account use, data generated automatically through your use of the platform, and information received from third-party verification and payment service providers. The categories of personal data fd77 collects include:

• Identity Data: Full legal name as it appears on your CNIC, CNIC number, a copy of your CNIC document, date of birth, and nationality. This data is required for KYC verification and regulatory compliance.
• Contact Data: Email address, mobile phone number, city and province of residence, and any other contact details you provide during registration or account management.
• Financial Data: Deposit and withdrawal transaction history, payment method details (including JazzCash wallet identifiers, EasyPaisa wallet identifiers, masked bank account details for HBL, UBL, and Meezan Bank accounts, and masked card details for Visa and Mastercard transactions), and all transaction amounts denominated in Pakistani Rupees (PKR).
• Technical & Usage Data: IP addresses, device identifiers, browser type and version, operating system, login timestamps, session duration records, pages and games accessed, bet placement history, and platform interaction logs.
• Communications Data: Records of any communications between you and the fd77 support team, including live chat transcripts, email correspondence, and any feedback or complaints submitted.
• Responsible Gaming Data: Records of any deposit limits, cooling-off periods, self-exclusion requests, or responsible gaming tools you have activated on your account.

fd77 does not collect special categories of sensitive personal data (such as health data, biometric data, or political opinions) as part of its standard account registration and operation process, except where explicitly required by applicable law or expressly provided by you.

fd77 uses the personal data it collects for the following specific purposes:

• Account Management: To create, verify, and maintain your fd77 player account, including processing your registration, managing your PKR account balance, and providing access to fd77 platform features.
• Identity Verification (KYC): To verify your identity and age (21+ requirement) in compliance with fd77's regulatory obligations and to prevent underage gambling and identity fraud.
• Payment Processing: To facilitate deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard, and to maintain accurate transaction records in PKR.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the fd77 platform, including the use of automated fraud detection systems.
• Responsible Gaming: To monitor gaming behaviour, enforce account limits, manage cooling-off and self-exclusion requests, and provide responsible gaming interventions where appropriate.
• Customer Support: To respond to enquiries, resolve disputes, process complaints, and provide technical assistance to fd77 account holders.
• Legal & Regulatory Compliance: To comply with applicable laws, regulations, licensing conditions, and lawful requests from competent authorities.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, functionality, and user experience of the fd77 platform.
• Marketing Communications: To send you promotional communications about fd77 bonuses, new games, and platform features, subject to your communication preferences and applicable consent requirements. See Section 13 for details.

fd77 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between fd77 and you, including account creation, payment processing, and delivery of gaming services.
• Legal Obligation: Processing required to comply with applicable laws, licensing conditions, anti-money laundering regulations, and lawful requests from regulatory or law enforcement authorities.
• Legitimate Interests: Processing carried out for fd77's legitimate business interests where such interests are not overridden by your rights — including fraud prevention, platform security, responsible gaming monitoring, and anonymised analytics.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — including the sending of direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

fd77 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. fd77 may share your personal data with third parties only in the following limited circumstances:

• Payment Processors: fd77 shares the minimum financial data necessary with payment service providers — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard processing networks — to facilitate deposits and withdrawals. These providers operate under their own privacy policies and are contractually obligated to protect your data.
• Identity Verification Providers: fd77 may share identity documents with third-party KYC verification services for the purpose of fulfilling its regulatory obligations. These providers are bound by strict confidentiality and data protection obligations.
• Fraud Prevention Services: fd77 may share data with industry-standard fraud detection and prevention services to protect the platform and its players.
• Regulatory & Law Enforcement Authorities: fd77 will disclose personal data to competent regulatory or law enforcement authorities where required to do so by applicable law, court order, or licence condition. fd77 will not disclose data beyond what is strictly required by the relevant legal obligation.
• Corporate Transactions: In the event of a merger, acquisition, or sale of fd77 assets, personal data held by fd77 may be transferred to the relevant successor entity, subject to equivalent data protection obligations.

All third parties with whom fd77 shares personal data are required to implement appropriate technical and organisational security measures and are prohibited from using your data for any purpose beyond the specific purpose for which it was shared.

fd77 operates under an international gaming licence, and some of the third-party service providers with whom fd77 shares data may be located in jurisdictions outside Pakistan. Where personal data is transferred internationally, fd77 takes steps to ensure that appropriate safeguards are in place to protect the data in accordance with applicable data protection standards.

Such safeguards may include standard contractual clauses, data processing agreements incorporating appropriate security obligations, or reliance on the adequacy of data protection frameworks in the recipient jurisdiction. If you wish to obtain further information about the specific safeguards applied to any international transfer of your personal data, please contact the fd77 support team.

fd77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulatory obligations. The following general retention principles apply:

• Active Account Data: Personal data associated with an active fd77 account is retained for the duration of the account relationship.
• KYC & Identity Documents: Identity verification documents, including CNIC copies, are retained for the minimum period required by applicable anti-money laundering and gaming regulations following account closure.
• Financial Transaction Records: Transaction history, including all PKR deposit and withdrawal records, is retained for the period required by applicable financial regulations and tax laws.
• Responsible Gaming Records: Records of self-exclusion requests and cooling-off periods are retained for the duration necessary to give effect to those decisions and to prevent re-registration during an exclusion period.
• Communications Data: Support communications are retained for a reasonable period to facilitate dispute resolution and quality assurance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.

fd77 uses cookies and similar tracking technologies on the fd77 platform for the following purposes:

• Essential Cookies: Strictly necessary for the operation of the fd77 platform, including maintaining your login session, managing your account security state, and enabling core platform functionality. These cookies cannot be disabled without materially impairing your use of the platform.
• Performance Cookies: Used to collect anonymised information about how players interact with the fd77 platform, which pages are visited most frequently, and where technical errors occur. This data is used solely to improve platform performance and reliability.
• Functional Cookies: Used to remember your preferences and settings, such as your preferred language or display settings, to provide a more personalised platform experience.

fd77 does not deploy third-party advertising cookies or permit third-party ad networks to set cookies on the fd77 platform for the purpose of building cross-site user profiles or serving behavioural advertising.

fd77 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption of personal data at rest and in transit using industry-standard protocols.
• Role-based access controls limiting internal access to personal data to authorised personnel with a legitimate operational need.
• Regular security assessments and vulnerability testing of fd77 platform infrastructure.
• Secure, segregated storage of KYC documents including CNIC copies and identity verification materials.
• Automated fraud detection and anomaly monitoring systems operating continuously across the fd77 platform.
• Strict contractual data security obligations imposed on all third-party service providers who process fd77 player data.

Notwithstanding the above measures, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, fd77 will notify affected players in accordance with applicable legal requirements.

The fd77 platform is strictly restricted to individuals aged 21 years and above. fd77 does not knowingly collect personal data from any person under the age of 21. Age verification is conducted as part of the standard KYC process applied to all fd77 account registrations.

If you believe a minor has registered on the fd77 platform, please contact the fd77 support team immediately at the contact details provided in Section 15. Any personal data inadvertently collected from a person under 21 will be deleted promptly upon discovery.

As an fd77 account holder, you have the following rights in relation to your personal data. These rights may be exercised by contacting the fd77 support team using the details in Section 15:

• Right of Access: You have the right to request confirmation of whether fd77 processes your personal data and, if so, to receive a copy of that data together with information about the purposes, categories, and recipients of that processing.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data that fd77 holds about you. Identity data linked to KYC documents may require re-verification before correction is applied.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to fd77's legal and regulatory retention obligations.
• Right to Restriction of Processing: You have the right to request that fd77 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to its processing.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data carried out on the basis of fd77's legitimate interests, including profiling for fraud prevention purposes, unless fd77 can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

Please note that certain rights are subject to limitations where fd77 is required to retain or process data to comply with legal obligations — for example, the retention of KYC and transaction records as required by anti-money laundering regulations.

fd77 may send you promotional communications about platform features, bonuses, new game releases, and special offers by email or SMS, subject to your communication preferences. Marketing communications will only be sent where fd77 has a lawful basis to do so — either your explicit consent or, in limited circumstances, fd77's legitimate interests in communicating with existing players about directly relevant services.

You may opt out of receiving marketing communications from fd77 at any time by:

• Clicking the unsubscribe link included in any fd77 marketing email.
• Adjusting your communication preferences within your fd77 account settings.
• Contacting the fd77 support team directly to request removal from marketing lists.

Please note that opting out of marketing communications does not affect the delivery of transactional communications that are necessary for the operation of your fd77 account, such as deposit confirmations, withdrawal notifications, account security alerts, and responsible gaming communications.

fd77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, platform features, or data processing practices. The most current version of this Policy will always be available on the fd77 platform at fd77.games/privacy-policy.

Where fd77 makes material changes to this Policy — that is, changes that meaningfully affect how your personal data is collected, used, or shared — fd77 will notify active account holders by email or by a prominent notice on the fd77 platform prior to the changes taking effect. Your continued use of the fd77 platform following notification of material changes constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or fd77's data processing activities, please contact the fd77 support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Platform: fd77.games
• Support Hours: Available 7 days a week, with Urdu-friendly support agents on hand for players across Pakistan.

fd77 takes all privacy enquiries seriously and is committed to resolving any concerns you may have about the handling of your personal data in a fair, timely, and transparent manner.